Advice and tips

Chipping warranty dishes

Subheading: Is ‘Edge Chip Warranty’ the end for the word disposable?

All restaurant operators deal with damage to their porcelain dishes daily. You know how it is: every day something gets damaged or broken. And you can’t place a damaged plate, bowl, or cup on the table for a customer. So, damaged dishes must always be thrown out and replaced with new ones. With dozens or even hundreds of damaged pieces a year, this causes considerable (unnecessary) costs.

Fortunately, some of the world’s leading manufacturers of porcelain tableware use technological processes in production that ensure such durability of their products that they can offer their customers a ‘chipping warranty.’ Some offer a 1 or 2-year warranty, while there are manufacturers who provide up to a 5-year warranty on their products (ChurchillDudson…).

If you haven’t encountered this term yet, it’s high time to get acquainted with it.

Edge Chip Warranty is a guarantee that covers damage to the edges of porcelain products. This warranty is valid, for example, for tableware from manufacturers like Churchill or Dudson for 5 years from the date of purchase and applies to products damaged during normal use, such as cooling, serving, washing, and storing.

If the product gets damaged within this period, you can request a replacement. Piece for piece!

How do manufacturers achieve the necessary durability of tableware?

Preklad: “Churchill China and other manufacturers use several specific production processes to ensure the quality and durability of their products, allowing them to offer an Edge Chip Warranty:

  1. Selection of quality raw materials: They use high-quality clays and other raw materials that enhance the strength and durability of the products.
  2. Modern production technologies: They use advanced technologies, such as high-pressure pressing, which ensures uniform thickness and strength of the products.
  3. Firing at high temperatures: The products are fired at very high temperatures, which increases their resistance to scratching and chipping.
  4. Glazing: Application of quality glazes that protect the surface of the products and increase their durability.
  5. Quality control: Strict quality checks throughout the entire production process to ensure that each product meets high standards.

These processes are key to ensuring that the products are durable and can offer this specific warranty.

Preklad: “In our offer, you will find more than 1800 products with a chipping warranty. We have even created a special category for these dishes (Dishes with Chipping Warranty), so you can easily filter the products with this warranty. If the tableware purchased from us gets damaged, you can claim the warranty according to the rules described in our Terms and Conditions.

 

The apparent disadvantage of tableware with a chipping warranty is its higher price compared to regular tableware. However, one must consider its economic advantages. If you add up the costs of constantly replacing damaged tableware, you’ll find that buying tableware with a warranty saves you a lot of money in the long run. And ‘Edge Chip Warranty‘ could mean the end for the word ‘DISPOSABLE‘!